Privacy Policy
We value your privacy and are committed to protecting your personal information
This Privacy Policy explains how 2ENOVATE LLC DBA TEKIMAX ("TEKIMAX," "we," "us," or "our") collects, uses, stores, and discloses information when you access or use our Software-as-a-Service ("SaaS") products, websites, mobile applications, and related services (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
Last Updated: February 26, 2025
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide when registering for or using our Services. This may include, but is not limited to:
- Contact Information: Name, email address, mailing address, and phone number.
- Account Credentials: Usernames, passwords, and other security data.
- Payment Information: Billing address and payment method details (processed securely by third-party payment processors).
- Correspondence: Any information you provide through support requests or communications with our team.
1.2 Usage Data
We automatically collect data related to your interaction with our Services, including:
- Log Data: IP address, browser type, operating system, access times, and pages viewed.
- Device Information: Device identifiers, hardware model, and mobile network information.
- Cookies and Similar Technologies: Data collected via cookies to enhance your experience and for security and analytics purposes.
1.3 Third-Party Data Sources
In some cases, our Services may interact with third-party systems. We may receive or process additional data from third-party providers if you have authorized such access.
2. How We Use Your Information
TEKIMAX uses the collected information to:
- Provide and Maintain Services: Ensure our Services function effectively and efficiently.
- Improve Our Services: Analyze usage trends to enhance features, security, and overall performance.
- Communicate With You: Send important notifications, updates, or promotional messages (with your consent, where required).
- Billing and Payments: Process transactions and manage your subscription or fee-based services.
- Compliance and Legal Obligations: Protect our rights, comply with applicable laws, and enforce our policies.
3. Data Storage and Third-Party Providers
3.1 Cloud and Database Storage
We use reputable third-party cloud and database providers—including Microsoft Azure, Convex, Supabase, MongoDB, and others—to store and manage your data securely. These providers help us:
- Store Data Reliably: Ensure high availability and scalability of our Services.
- Enhance Data Security: Implement robust security measures to protect data.
- Facilitate Global Access: Offer geographically diverse data centers to improve performance and reliability.
3.2 Data Retention
Your data is retained for as long as necessary to provide you with our Services and for legitimate business purposes. We also comply with any legal or regulatory requirements regarding data retention.
3.3 Third-Party Service Providers
In addition to database providers, we may engage other third-party vendors (e.g., for payment processing, analytics, customer support, or marketing). These vendors are contractually obligated to safeguard your data and may only use it in accordance with our instructions and this Privacy Policy.
4. Data Security
We implement industry-standard security measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption: Data in transit and, where applicable, at rest is protected using secure encryption protocols.
- Access Controls: Strict access controls ensure that only authorized personnel have access to your data.
- Monitoring and Testing: Regular security audits and monitoring are conducted to identify and mitigate potential vulnerabilities.
While we strive to protect your information, no method of transmission or storage is completely secure. You acknowledge that absolute security cannot be guaranteed.
5. Sharing and Disclosure of Your Information
5.1 With Your Consent
We may share your information with third parties when you have provided explicit consent for a specific purpose.
5.2 For Legal Reasons
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the relevant third party, subject to the terms of this Privacy Policy.
5.4 Service Providers
As noted, third-party service providers (such as our database providers, payment processors, or analytics services) may have access to your information solely to perform tasks on our behalf. These parties are obligated to maintain the confidentiality and security of your data.
6. International Data Transfers
TEKIMAX operates solely within the United States. As such, your information is stored and maintained on servers located within the United States, and we do not transfer your information to servers or jurisdictions outside of the United States.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access and Correction: Request access to your personal information and request corrections if inaccurate.
- Deletion: Request that we delete your personal information, subject to certain legal or contractual obligations.
- Objection: Object to or restrict the processing of your personal information.
- Data Portability: Request that your data be transferred to another organization or directly to you.
To exercise these rights, please contact us using the information provided in Section 10.
8. Children's Privacy
Our Services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it as soon as possible.
9. Changes to This Privacy Policy
TEKIMAX may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by updating the "Last Updated" date at the top of this document. Your continued use of our Services following any such changes constitutes your acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
TEKIMAX – 2ENOVATE LLC DBA TEKIMAX382 NE 191ST ST
Miami, FL 33179-3899
United States
Email: [email protected]